Hosted Telephony
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Fully featured corporate voice solution

Hosted Telephony delivers enterprise communications solutions for businesses by offering VoIP, PABX, and video conferencing functionality. This fully featured corporate voice solution provides a single, logical phone system over an entire office network. It can come with a range of equipment and communication options to suit call centres, enable video conferencing, and improve interaction between branch offices.

Enterprise-grade network

We leverage our network of telecommunications providers to deliver quality voice and video at a lower cost. BlueFire’s solution is built on an enterprise-grade network, and is hosted on the market leading platform from Broadsoft which is deployed by over 425 telecommunication providers globally.

Efficient and cost-effective solution

Hosted Telephony comes with the advantages of a predictable monthly bill, minimal upfront costs, and the flexibility to add new technology, sites, or users on demand.

Self-Administration
Simply log in to your web portal from anywhere in the world to create or remove users and alter features without network restrictions. End users can easily manage their personal features from their computers.



CallBar - Everyday User Management
Everyday users can manage incoming and outgoing messages, maintain up-to-date connection information, and configure controls on calls and voicemail from their desktops by utilising VoiceManager CallBar.		CallStation™ - Receptionist Console
VoiceManager CallStation is an attendant console used by receptionists or phone attendants to easily manage and screen inbound calls in a single view.






Multiple Usage Features
Hosted Telephony provides multiple features for individual users such as: find me/follow me call forwarding, voicemail to email, online contact directories, documented call histories, and click-to-dial functionality..

Lower Cost of Ownership
As there is no longer a need for both phone and data lines, infrastructure and facility costs are significantly reduced. Hosted Telephony comes at an affordable monthly service fee, and typically all that is needed onsite are VoIP-ready handsets.

Reliability & Quality
Fully managed private IP networks enable the prioritisation of critical data and ensure high quality, low resilience calling and jitter-free video calls and teleconferencing.

Redundancy & Resiliency
The solution architecture spans BlueFire’s multiple data centres and has transparent fail-over. Routes are automatically adjusted depending on connection availability thereby delivering continuous uptime for voice and video calls.

Reduced Phone Bills
Inter-office calls are included in the private IP network costs. Even calling a colleague in a different city will be treated as an internal call which means you only pay for calls made to numbers outside the organisation		Self-Service Control Panel
Chosen administrators with little to no IT training can quickly add and delete users or enable additional features from the easy-to-use online management portal.

Convergent Networks
Combining branch and head offices in one IP network removes inter-office call costs whilst advanced conferencing and visual communications capabilities reduces the need to travel.

Business Continuity
In the event of a disaster, businesses can continue to connect with each other and their customers. Redundant and secure data centres mean the web-based portal will remain unaffected and calls can be forwarded to mobile phones or phones in unaffected locations.

Enterprise support
The web-based management console has comprehensive reporting capabilities, and can be used to lodge service tickets with guaranteed response and resolve times backed by rigorous service level agreements.
For more information, contact us or fill out the online form, and we'll contact you:

Phone: +61 2 8969 4000
Email: info@bluefire.com.au

Online form

 Hosted Telephony fact sheet

Leadership Team

Products and services offered by BlueFire:

HostedCommunication_2010_Dec.pdf HostedCommunication_2010_Dec.pdf
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