Overview Features & Benefits How it works Why BlueFire
Dedicated Enterprise Exchange 2007 Solution
BlueFire delivers the entire infrastructure required to run Microsoft Exchange so you no longer need to worry about hardware, licenses, set-up, monitoring, or maintenance. Simply sign up and start enjoying Exchange email and SharePoint (WSS) services anytime, anywhere on your PC or mobile devices.
What's Included
BlueFire's Managed Exchange service comes with all the features you need for enterprise-strength email. Our easy-to-use Control Panel provides secure administration capabilities, allowing you to create mailboxes, set email aliases, mailbox size limits, forwarding and other email features via an easy-to-use, web-based interface.
All Exchange licenses include shared folders, shared calendar, shared contacts, shared tasks, public folders, mobile device access (ActiveSync & Blackberry), Outlook 2007, and Outlook Web Access (OWA).
Microsoft Outlook 2007
Unlock the features of Microsoft Outlook™ including wireless access (optional add-on) to your smartphone, shared calendars, shared addresses and organisation of your entire schedule.
Anti-virus and spam filtering
We provide mutiple anti-spam & email content security services from industry's leading providers of on-demand email security and compliance, FREE with every Managed Exchange account. The service protects your mailboxes from viruses, spam, phishing, fraud, and other attacks - encrypting messages to ensure confidentiality and privacy.
Free SharePoint
Receive free SharePoint account with 50 MB of space included with any Managed Exchange account for all Exchange users.
Easy Management
Easy-to-use self manage Control Panel provides your administrator and your end users with an easy-to-use interface to effortlessly make important changes to your account.
All hardware and software support
BlueFire provides all the hardware, software and user licenses that you need for a full Exchange configuration.
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BlueFire has the secure infrastructure and expertise to deliver Managed Exchange. We give you the efficiency and freedom of a mobile collaborative mail solution without the costs of administration and maintenance. The benefits of BlueFire hosted Exchange far outweigh the costs and that’s the advantage of outsourcing Exchange over managing in-house.
Business Class Messaging
- Professional image with your own Internet domain name such as @mycompany.com
- Utilising an existing domain name you already own
- Search and purchase a new domain name directly from the BlueFire online shopping cart
- Multiple domain names and email aliases/names all feeding your mailbox
Collaboration
- Free copy of Microsoft Outlook (a $110 value each)
- Share calendar, contacts, and tasks with co-workers
- Unlimited contacts and distribution lists
- Unlimited public folders
Mobility
- Access email via Apple iPhone, BlackBerry, Windows Mobile , Nokia and other mobile devices
- Access email from anywhere over the internet via Outlook (RPC over HTTP) or
- Outlook Web Access (OWA) - View OWA demo
- Instant email, calendar and contact synchronisation - regardless of the device used to access the service
Security
- Securence Anti-Spam & Content Security technology to block connections from malicious IP addresses
- Signature-based anti-virus scans with signature updates checked every 60 seconds
- Anti-virus heuristics monitor current virus activity and help predict the likelihood of future attacks
- Statistical analysis and evaluation of message components for level of threat
- Attachments checked proactively to block or quarantine specific file types including compressed files
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Self Management
- Easy-to-use web-based Control Panel to easily manage and administer mailboxes, distribution lists, mobility, etc.
- Reset passwords without calling the help desk
- Make changes in minutes without involving IT
Lower Costs and Eliminate Risk
- Low adoption and total costs on pay-as-you-go model
- No hardware or software to buy
- IT resources freed to focus on mission-critical projects
Additional Data Storage
- Reduce the need to delete/clean up your mailbox by purchasing additional storage
- More storage means you can keep your emails longer and search for old emails from months ago
- Flexible shared disk space allowing some users to have more mailbox storage than others
Archiving and Compliance
- Provided by Symantec Enterprise Vault
- All compliance regulations covered, including SEC, FINRA, Sarbanes-Oxley, and FRCP.
- Transparent access to your email archive, real-time indexing, and powerful search engine technology
- Provides business continuity and disaster recovery
- Tamperproof, dedicated back-up
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Mission
Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.
Established
- Market Leader in Managed Services in Asia Pacific Region
- 12 Years established experience
- Stable Profitable Business with 90% of revenues contracted monthly fees.
- Service Level Guarantees with Financial Penalties.
Industry Knowledge
BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.
Certifications
- Microsoft Gold Partner
- Citrix Gold Partner
- Citrix Ready
- VMware VSSP
- Symantec xSP
Experts by any definition.
Highly Trained, Certified Infrastructure engineering experts – experts by any definition.
Ownership - BlueFire is owned by Dimension Data.
Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.
By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.
Dimension Data at a glance
- Founded in 1983
- 2008 revenues of $4.5 billion
- Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
- A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
- Over 11,055 highly skilled employees
- Established global footprint coupled with unrivalled experience in emerging markets
- Strategic partnerships with leading technology vendors, including Cisco and Microsoft
- Recognised industry leader with 56 industry awards in 2008
www.dimensiondata.com.au
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Delegated Management, Tools & Control Panels.
BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.
Environmentals
- Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
- Raised floors and zone-4 certified for earthquakes.
- Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
- UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
- Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
- CRAC units in the electrical and UPS rooms.
Security
- All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
- Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
- BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.
Data Center and Collocation
BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.
24x7 physical security with guards, cameras and biometric monitoring keeps.
BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).
ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.
Connectivity
- National MPLS Network across Australia.
- BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
- Redundant Internet Services provided by Optus, Uecomm & Digital River.
- Dark Fibre connects multiple datacenters & available across Australia.
Infrastructure
- Compliant State of the art data centre.
- Enterprise Class Hewlett Packard Blade Servers.
- Nightly backup & Disaster Recovery Services.
- Proactive monitoring of servers, devices and backup systems.
- State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
- Redundant high speed Storage Area Networks (SANs)
- Hardware maintenance & Upgrades Included
- Secure access controls to data centre: two factor authentication, biometric scanners.
- 24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
- Backup power systems and built-in redundancy.
- Minimal Latency and no single point of failure.
- Adheres to Microsoft best practices for infrastructure deployments.
- Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
- Redundant and load-balanced servers increase reliability.
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CEO - Owner
Enterprise IT Infrastructure priced for SMBs
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IT Manager
Deliver better solution for our client with no compromise on technology.
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User - Staff
Reliability – Access to your systems from wherever your staff is just so they can work when they need to.
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