Backup – Managed Backup

BLUEFIRE BACKUP: Quick Data Protection & Immediate Disaster Recovery

It’s all about recovery! What you back-up, where your data is stored and how quickly you recover is what really matters. And the BlueFire Backup & Disaster Recovery module (BU-DR) has all the features and functionality to provide powerful, flexible and easy data protection and recovery.

Complete integrated solution that protects all Windows servers, workstations and mobile computers in a distributed IT environment
Intuitive management and reporting reduces administrator workload and backup costs
Central Web-based administration of all features, including event scheduling, backup status and reporting provides remote administration and automation eliminating on-site visits
With maximum visibility comes maximum data protection. The Backup Status Dashboard ensures and demonstrates complete data protection
Powerful backup options provide flexible methods of data protection and recovery
Universal restore for recoveries to dissimilar hardware or virtual machines

Provisioned as a fully managed service, under strict performance criteria governed by a contracted Service Level Agreement, BlueFire can significantly enhance business continuity practices, whilst reducing overall cost of ownership and releasing IT resources to concentrate on more productive data management processes.

Full or incremental backups

Can be scheduled regularly or on demand through an intuitive management console. Central management allows administrators to monitor the entire backup process from a single web-based interface console - regardless of the physical location of each system – enabling administrators to log into the solution from anywhere with an Internet connection.

Incremental Forever Backup Options

Backup only the data that has changed. The result: Less bandwidth usage and faster restore times. After an initial full backup, only incremental backups are sent keeping track of all the incremental and sending the proper data during restores.

Synthetic Full Backups

The backup server takes a typical incremental backup of the system and combines this data with the previous backups to generate a new synthetic backup. Reduce bandwidth while increasing efficiencies.

Offsite Replication Options

Lets you decide where the data is stored.

Automatic Image Virtualization Recovery

Allows you to schedule an auto-recover from any backup. Minimises the maintenance time and allows you to auto-recover in “real-time” any machine, anytime.

Backup Status Dashboard

In one easy and quick window dashboard, you know at a glance what succeeded or failed, and why. With maximum visibility comes maximum data protection.

Fully Automated Real-Time Backup

BlueFire BU-DR takes the backup responsibility out of the hands of the end user and into the hands of a trained IT professional, making sure that backups are done regularly and reliably. Manage the entire process from a central location, eliminating the need to physically visit each backed up system. Schedule backups or conduct them on demand through the intuitive interface. All processes are automated and occur when scheduled.

Dynamic Disk Restoration

Convert basic to dynamic disk, allowing a single volume to be “spanned” across several disks. Achieve better performance than a single disk would provide, and achieve a degree of fault tolerance against hard disk failure.

Complete Disk Imaging

BlueFire BU-DR can conduct volume-level, folder-level or file-level backups with multiple partitions in place for easy organisation and robust security. Full and incremental images provide granular restoration points for point-in-time recoveries and reduced file-size transfer for quicker and more efficient off-site replication. The solution ensures complete data protection for all programs, settings, configuration, system and user data.

Fast and Easy Recovery

BlueFire BU-DR allows for fast, efficient recoveries, giving the ability to bounce back more quickly following a major event resulting in data loss. The solution enables point-in-time recoveries to the last backup, making sure systems are up to date with the latest settings and data set. Completely and immediately restore a system from the ground through an intuitive bare metal restore process. For more granular recoveries, simply drag and drop selected files and folders or remotely mount drive volumes.

Universal Restores

In a pinch, companies are not always able to find similar replacement equipment. Minimise regular maintenance by scheduling an auto-restore to bring the machine back to a fresh image.

Flexible Configuration and Control

BlueFire BU-DR integrates seamlessly with the BlueFire IT Automation Platform, allowing IT professionals to completely manage, monitor, secure and protect systems from a single, Web-based management console. Systems can be configured globally by group (policies can be customized to include location, business unit, OS type, brand, etc.) or locally by individual servers or workstations. Backups can be completely automated and left unattended to recover lost files within minutes.

Encryption Options for Backup Images

Using industry-standard AES cryptographic algorithm results in increased data protection and security.

How BlueFire Backup works:

The BlueFire user interface is installed to allow you to specify backup sets and create schedules, according to business requirements.
The backup application is installed on your target servers.
Data is encrypted and compressed prior to off-site transfer for greater security and speed of backup.
Data is transferred off-site to a secure remote BlueFire Data Centre via a secure private network.
Data is held on dedicated and resilient disk storage for rapid online restore when required.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.