Microsoft SharePoint MOSS

Microsoft SharePoint 2010

Microsoft SharePoint technology provides enterprise-scale capabilities to meet business-critical needs like managing content and business processes, simplifying how people find and share information across boundaries, and enabling better informed decisions.

Improve team productivity with easy-to-use collaborative tools

Connect people with the information and resources they need. Users can create team workspaces, coordinate calendars, organise documents, and receive important notifications and updates through communication features including announcements and alerts, as well as the new templates for creating blogs and wikis. While mobile users can take advantage of convenient offline synchronisation capabilities.

Get users up to speed quickly

User interface improvements in Windows SharePoint Services 3.0 include enhanced views and menus that simplify navigation within and among SharePoint sites. Integration with familiar productivity tools, including programs in the Microsoft Office system, makes it easy for users to get up to speed quickly. For example, users can create workspaces, post and edit documents, and view and update calendars on SharePoint sites, all while working within Microsoft Office system files and programs.

Build a collaboration environment quickly and easily

Easy to manage and easy to scale, Windows SharePoint Services enables IT departments to deploy a collaborative environment with minimal administrative time and effort, from simple, single-server configurations to more robust enterprise configurations. Because deployment settings can be flexibly changed, less pre-planning time is required and companies can get started even faster.

Get users up to speed quickly

User interface improvements in Windows SharePoint Services 3.0 include enhanced views and menus that simplify navigation within and among SharePoint sites. Integration with familiar productivity tools, including programs in the Microsoft Office system, makes it easy for users to get up to speed quickly. For example, users can create workspaces, post and edit documents, and view and update calendars on SharePoint sites, all while working within Microsoft Office system files and programs.

Easily scale your collaboration solution to meet business needs

Quickly and easily manage and configure Windows SharePoint Services using a web browser or command-line utilities. Manage server farms, servers, and sites using the Microsoft .NET Framework, which enables a variety of custom and third-party administration solution offerings.

Provide a cost-effective foundation for building Web-based applications

Windows SharePoint Services exposes a common framework for document management and collaboration from which flexible and scalable web applications and Internet sites, specific to the needs of the organisation, can be built. Integration with Microsoft Office SharePoint Server 2007 expands these capabilities further to offer enterprise-wide functionality for records management, search, workflows, portals, personalised sites, and more.

Easily manage documents and help ensure integrity of content

With enhanced document management capabilities including the option to activate required document checkout before editing, the ability to view revisions to documents and restore to previous versions, and the control to set document- and item-level security, Windows SharePoint Services can help ensure the integrity of documents stored on team sites.

Deploy solutions tailored to your business processes

While standard workspaces in Windows SharePoint Services are easy to implement, organisations seeking a more customised deployment can get started quickly with application templates for addressing specific business processes or sets of tasks.

Reduce the complexity of securing business information

Windows SharePoint Services provides IT with advanced administrative controls for increasing the security of information resources, while decreasing cost and complexity associated with site provisioning, site management, and support. Take advantage of better controls for site life-cycle management, site memberships and permissions, and storage limits.

Provide sophisticated controls for securing company resources

IT departments can now set permissions as deep down as the document or item level, and site managers, teams, and other work groups can initiate self-service collaborative workspaces and tasks within these preset parameters. New features enable IT to set top-down policies for better content recovery and users, groups, and team workspace site administration.

Take file sharing to a new level with robust storage capabilities

Windows SharePoint Services supplies workspaces with document storage and retrieval features, including check-in/check-out functionality, version history, custom metadata, and customisable views. New features in Windows SharePoint Services include enhanced recycle bin functionality for easier recovery of content and improved backup and restoration.

Microsoft SharePoint 2010

Microsoft SharePoint technology provides enterprise-scale capabilities to meet business-critical needs like managing content and business processes, simplifying how people find and share information across boundaries, and enabling better informed decisions.

Improve team productivity with easy-to-use collaborative tools

Connect people with the information and resources they need. Users can create team workspaces, coordinate calendars, organise documents, and receive important notifications and updates through communication features including announcements and alerts, as well as the new templates for creating blogs and wikis. While mobile users can take advantage of convenient offline synchronisation capabilities.

Get users up to speed quickly

User interface improvements in Windows SharePoint Services 3.0 include enhanced views and menus that simplify navigation within and among SharePoint sites. Integration with familiar productivity tools, including programs in the Microsoft Office system, makes it easy for users to get up to speed quickly. For example, users can create workspaces, post and edit documents, and view and update calendars on SharePoint sites, all while working within Microsoft Office system files and programs.

Build a collaboration environment quickly and easily

Easy to manage and easy to scale, Windows SharePoint Services enables IT departments to deploy a collaborative environment with minimal administrative time and effort, from simple, single-server configurations to more robust enterprise configurations. Because deployment settings can be flexibly changed, less pre-planning time is required and companies can get started even faster.

Get users up to speed quickly

User interface improvements in Windows SharePoint Services 3.0 include enhanced views and menus that simplify navigation within and among SharePoint sites. Integration with familiar productivity tools, including programs in the Microsoft Office system, makes it easy for users to get up to speed quickly. For example, users can create workspaces, post and edit documents, and view and update calendars on SharePoint sites, all while working within Microsoft Office system files and programs.

Easily scale your collaboration solution to meet business needs

Quickly and easily manage and configure Windows SharePoint Services using a web browser or command-line utilities. Manage server farms, servers, and sites using the Microsoft .NET Framework, which enables a variety of custom and third-party administration solution offerings.

Provide a cost-effective foundation for building Web-based applications

Windows SharePoint Services exposes a common framework for document management and collaboration from which flexible and scalable web applications and Internet sites, specific to the needs of the organisation, can be built. Integration with Microsoft Office SharePoint Server 2007 expands these capabilities further to offer enterprise-wide functionality for records management, search, workflows, portals, personalised sites, and more.

Easily manage documents and help ensure integrity of content

With enhanced document management capabilities including the option to activate required document checkout before editing, the ability to view revisions to documents and restore to previous versions, and the control to set document- and item-level security, Windows SharePoint Services can help ensure the integrity of documents stored on team sites.

Deploy solutions tailored to your business processes

While standard workspaces in Windows SharePoint Services are easy to implement, organisations seeking a more customised deployment can get started quickly with application templates for addressing specific business processes or sets of tasks.

Reduce the complexity of securing business information

Windows SharePoint Services provides IT with advanced administrative controls for increasing the security of information resources, while decreasing cost and complexity associated with site provisioning, site management, and support. Take advantage of better controls for site life-cycle management, site memberships and permissions, and storage limits.

Provide sophisticated controls for securing company resources

IT departments can now set permissions as deep down as the document or item level, and site managers, teams, and other work groups can initiate self-service collaborative workspaces and tasks within these preset parameters. New features enable IT to set top-down policies for better content recovery and users, groups, and team workspace site administration.

Take file sharing to a new level with robust storage capabilities

Windows SharePoint Services supplies workspaces with document storage and retrieval features, including check-in/check-out functionality, version history, custom metadata, and customisable views. New features in Windows SharePoint Services include enhanced recycle bin functionality for easier recovery of content and improved backup and restoration.

Portals

Create a personal MySite portal to share information with others and personalise the user experience and content of an enterprise Web site based on the user’s profile.

Enterprise Content Mgt

Create and manage documents, records, and Web content.

Business Intelligence

Allow information workers to easily access critical business information, analyse and view data, and publish reports to make more informed decisions.

Provide a simple, familiar, and consistent user experience

Office SharePoint Server 2007 is tightly integrated with familiar client desktop applications, e-mail, and Web browsers to provide a consistent user experience that simplifies how people interact with content, processes, and business data. This tight integration, coupled with robust out-of-the-box functionality, helps you employ services themselves and facilitates product adoption.

Help meet regulatory requirements through comprehensive control over content

By specifying security settings, storage policies, auditing policies, and expiration actions for business records in accordance with compliance regulations, you can help ensure your sensitive business information can be controlled and managed effectively. And you can reduce litigation risk for your organisation. Tight integration of Office SharePoint Server 2007 with familiar desktop applications means that policy settings are rendered onto client applications in the Microsoft Office system, making it simpler for employees to be aware of and comply with regulatory requirements.

Simplify organisation-wide access to both structured and unstructured information across disparate systems

Give your users access to business data found in common line-of-business systems like SAP and Siebel through Office SharePoint Server 2007. Users can also create personalised views and interactions with business systems through a browser by dragging configurable back-end connections. Enterprise-wide Managed Document Repositories help your organisation store and organise business documents in one central location

Share business data without divulging sensitive information

Give your employees access to real-time, interactive Microsoft Office Excel spreadsheets from a Web browser through Excel Services running on Office SharePoint Server 2007. Use these spreadsheets to maintain and efficiently share one central and up-to-date version while helping to protect any proprietary information embedded in the documents (such as financial models).

Provide a single, integrated platform to manage intranet, extranet, and Internet applications across the enterprise

Office SharePoint Server 2007 is built on an open, scalable architecture, with support for Web services and interoperability standards including XML and Simple Object Access Protocol (SOAP). The server has rich, open application programming interfaces (APIs) and event handlers for lists and documents. These features provide integration with existing systems and the flexibility to incorporate new non-Microsoft IT investments.

Enterprise Search

Quickly and easily find people, expertise, and content in business applications.

Business Process & Forms

Create workflows and electronic forms to automate and streamline your business processes.

Boost employee productivity by simplifying everyday business activities

Take advantage of out-of-the-box workflows for initiating, tracking, and reporting common business activities such as document review and approval, issue tracking, and signature collection. You can complete these activities without any coding. Tight integration with familiar client applications, e-mail, and Web browsers provide you with a simple, consistent experience. Modifying and extending these out-of-the-box workflow processes is made easy through tools like Microsoft Office SharePoint Designer 2007.

Effectively manage and repurpose content to gain increased business value

Business users and content authors can create and submit content for approval and scheduled deployment to intranet or Internet sites. Managing multilingual content is simplified through new document library templates that are specifically designed to maintain a relationship between the original version and different translations of a document.

Connect people with information and expertise

Enterprise Search in Office SharePoint Server 2007 incorporates business data along with information about documents, people, and Web pages to produce comprehensive, relevant results. Features like duplicate collapsing, spelling correction, and alerts improve the relevance of the results, so you can easily find what you need.

Accelerate shared business processes across organizational boundaries

Without coding any custom applications, you can use smart, electronic forms–driven solutions to collect critical business information from customers, partners, and suppliers through a Web browser. Built-in data validation rules help you gather accurate and consistent data that can be directly integrated into back-end systems to avoid redundancy and errors that result from manual data re-entry.

Enable people to make better-informed decisions by presenting business-critical information in one central location

Office SharePoint Server 2007 makes it easy to create live, interactive business intelligence (BI) portals that assemble and display business-critical information from disparate sources, using integrated BI capabilities such as dashboards, Web Parts, scorecards, key performance indicators (KPIs), and business data connectivity technologies. Centralized Report Center sites give users a single place for locating the latest reports, spreadsheets, or KPIs.

Portals

Create a personal MySite portal to share information with others and personalise the user experience and content of an enterprise Web site based on the user’s profile.

Enterprise Content Mgt

Create and manage documents, records, and Web content.

Business Intelligence

Allow information workers to easily access critical business information, analyse and view data, and publish reports to make more informed decisions.

Provide a simple, familiar, and consistent user experience

Office SharePoint Server 2007 is tightly integrated with familiar client desktop applications, e-mail, and Web browsers to provide a consistent user experience that simplifies how people interact with content, processes, and business data. This tight integration, coupled with robust out-of-the-box functionality, helps you employ services themselves and facilitates product adoption.

Help meet regulatory requirements through comprehensive control over content

By specifying security settings, storage policies, auditing policies, and expiration actions for business records in accordance with compliance regulations, you can help ensure your sensitive business information can be controlled and managed effectively. And you can reduce litigation risk for your organisation. Tight integration of Office SharePoint Server 2007 with familiar desktop applications means that policy settings are rendered onto client applications in the Microsoft Office system, making it simpler for employees to be aware of and comply with regulatory requirements.

Simplify organisation-wide access to both structured and unstructured information across disparate systems

Give your users access to business data found in common line-of-business systems like SAP and Siebel through Office SharePoint Server 2007. Users can also create personalised views and interactions with business systems through a browser by dragging configurable back-end connections. Enterprise-wide Managed Document Repositories help your organisation store and organise business documents in one central location

Share business data without divulging sensitive information

Give your employees access to real-time, interactive Microsoft Office Excel spreadsheets from a Web browser through Excel Services running on Office SharePoint Server 2007. Use these spreadsheets to maintain and efficiently share one central and up-to-date version while helping to protect any proprietary information embedded in the documents (such as financial models).

Provide a single, integrated platform to manage intranet, extranet, and Internet applications across the enterprise

Office SharePoint Server 2007 is built on an open, scalable architecture, with support for Web services and interoperability standards including XML and Simple Object Access Protocol (SOAP). The server has rich, open application programming interfaces (APIs) and event handlers for lists and documents. These features provide integration with existing systems and the flexibility to incorporate new non-Microsoft IT investments.

Enterprise Search

Quickly and easily find people, expertise, and content in business applications.

Business Process & Forms

Create workflows and electronic forms to automate and streamline your business processes.

Boost employee productivity by simplifying everyday business activities

Take advantage of out-of-the-box workflows for initiating, tracking, and reporting common business activities such as document review and approval, issue tracking, and signature collection. You can complete these activities without any coding. Tight integration with familiar client applications, e-mail, and Web browsers provide you with a simple, consistent experience. Modifying and extending these out-of-the-box workflow processes is made easy through tools like Microsoft Office SharePoint Designer 2007.

Effectively manage and repurpose content to gain increased business value

Business users and content authors can create and submit content for approval and scheduled deployment to intranet or Internet sites. Managing multilingual content is simplified through new document library templates that are specifically designed to maintain a relationship between the original version and different translations of a document.

Connect people with information and expertise

Enterprise Search in Office SharePoint Server 2007 incorporates business data along with information about documents, people, and Web pages to produce comprehensive, relevant results. Features like duplicate collapsing, spelling correction, and alerts improve the relevance of the results, so you can easily find what you need.

Accelerate shared business processes across organizational boundaries

Without coding any custom applications, you can use smart, electronic forms–driven solutions to collect critical business information from customers, partners, and suppliers through a Web browser. Built-in data validation rules help you gather accurate and consistent data that can be directly integrated into back-end systems to avoid redundancy and errors that result from manual data re-entry.

Enable people to make better-informed decisions by presenting business-critical information in one central location

Office SharePoint Server 2007 makes it easy to create live, interactive business intelligence (BI) portals that assemble and display business-critical information from disparate sources, using integrated BI capabilities such as dashboards, Web Parts, scorecards, key performance indicators (KPIs), and business data connectivity technologies. Centralized Report Center sites give users a single place for locating the latest reports, spreadsheets, or KPIs.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.