Microsoft Office Communication Server

Hosted Microsoft Office Communications Server 2007

Instant messaging and presence awareness have become valuable tools to overall business productivity, and are an important part of team communication. Delivering a highly available and secure alternative to public instant messaging tools has become critical to many businesses.

Regulatory requirements and internal auditing are driving the need for increased security around employee communication. Allowing users to collaborate across corporate applications using presence awareness increases productivity by facilitating rapid connections between people.

BlueFire Hosted Office Communications Server allows you to take advantage of industry-leading instant messaging capabilities without managing your own infrastructure, server hardware, facilities, or hiring support staff. Microsoft provides a more secure environment, than public instant messaging tools, for sharing intellectual property and working within teams that are increasingly dispersed around the world.

The OCS solution provides a unified communications capability that helps people be more productive by enabling them to communicate easily with others in different locations or time zones using a range of different communication options, including text based instant messaging, voice, and video. Integration with programs across the Microsoft Office system—including Word, Excel®, PowerPoint®, OneNote®, and SharePoint® Server—gives information workers many different ways to communicate with each other via a consistent and simple user experience.

How It Works

Your enterprise can get up and running quickly on the Office Communications Server Solution.

BlueFire datacentres, located across Australia, are at the heart of the solution. Each datacentre houses a highly available network of equipment that hosts your communication services. The servers needed to support your organisation are provided securely, as your data is always kept separate from other organisations.

Once the service is enabled in the datacentre a simple installation of Microsoft OCS Client Application is installed on your PC, Notebook or Desktop, Windows Mobile or Blackberry Mobile Devices.

Hosted Microsoft Office Communications Server 2007

Instant messaging and presence awareness have become valuable tools to overall business productivity, and are an important part of team communication. Delivering a highly available and secure alternative to public instant messaging tools has become critical to many businesses.

Regulatory requirements and internal auditing are driving the need for increased security around employee communication. Allowing users to collaborate across corporate applications using presence awareness increases productivity by facilitating rapid connections between people.

BlueFire Hosted Office Communications Server allows you to take advantage of industry-leading instant messaging capabilities without managing your own infrastructure, server hardware, facilities, or hiring support staff. Microsoft provides a more secure environment, than public instant messaging tools, for sharing intellectual property and working within teams that are increasingly dispersed around the world.

The OCS solution provides a unified communications capability that helps people be more productive by enabling them to communicate easily with others in different locations or time zones using a range of different communication options, including text based instant messaging, voice, and video. Integration with programs across the Microsoft Office system—including Word, Excel®, PowerPoint®, OneNote®, and SharePoint® Server—gives information workers many different ways to communicate with each other via a consistent and simple user experience.

How It Works

Your enterprise can get up and running quickly on the Office Communications Server Solution.

BlueFire datacentres, located across Australia, are at the heart of the solution. Each datacentre houses a highly available network of equipment that hosts your communication services. The servers needed to support your organisation are provided securely, as your data is always kept separate from other organisations.

Once the service is enabled in the datacentre a simple installation of Microsoft OCS Client Application is installed on your PC, Notebook or Desktop, Windows Mobile or Blackberry Mobile Devices.

Hosted Office Communications Server

BlueFire offers comprehensive instant messaging and presence services with a simple per-user fee.

Major capabilities include:

Instant messaging with text based chat, file transfer, and 1:1 or peer-to-peer audio and video communication among users in your organization using the Microsoft instant messaging and presence client on desktop and laptop computers or Microsoft Windows Mobile & Blackberry Mobiles.
Secure instant messaging by deploying the Intelligent Instant Message Filter (IIMF) program as a standard feature. IIMF ensures that both the customer network and the Microsoft Managed Services (MMS) network are protected against the spread of the most common forms of virus and spam.
Presence awareness, enabling users to detect another user’s availability on the network to determine when a user is available to communicate. Included is presence information integrated with Microsoft Office applications, such as Microsoft Outlook® for other users’ calendars.
Access to instant messaging via your intranet and the Internet. Service Level Agreements at the service, not just server level, covering Office Communications Online. 99.9% servie availability is offered.
Dedicated hosting in BlueFire datacentres.
Directory synchronization from your Microsoft Active Directory® providing single sign-on capability.
Dedicated servers and networks providing you with logical and physical security.
Service evolution that includes upgrades to new Office Communications Online release versions at no additional charge.
Service continuity management service that provides full instant messaging and presence capability in an alternate and geographically diverse data center within 24 hours.
Federation with Microsoft includes a dedicated trusted connection between the customer and Microsoft.

Optional Services

Federation to allow two or more disparate instant messaging and presence installations to interconnect and communicate with each other.
Public IM Connectivity (PIC) providing connectivity with users from the Microsoft Network (MSN), American Online (AOL), and Yahoo public instant messaging services.
Content archiving to capture and retain text instant message content for all users.
Web access to extend the reach of instant messaging and presence to a broader base of users. Web access delivers instant messaging and presence functionality requiring only a Web browser and Internet connectivity.

Hosted Office Communications Server

BlueFire offers comprehensive instant messaging and presence services with a simple per-user fee.

Major capabilities include:

Instant messaging with text based chat, file transfer, and 1:1 or peer-to-peer audio and video communication among users in your organization using the Microsoft instant messaging and presence client on desktop and laptop computers or Microsoft Windows Mobile & Blackberry Mobiles.
Secure instant messaging by deploying the Intelligent Instant Message Filter (IIMF) program as a standard feature. IIMF ensures that both the customer network and the Microsoft Managed Services (MMS) network are protected against the spread of the most common forms of virus and spam.
Presence awareness, enabling users to detect another user’s availability on the network to determine when a user is available to communicate. Included is presence information integrated with Microsoft Office applications, such as Microsoft Outlook® for other users’ calendars.
Access to instant messaging via your intranet and the Internet. Service Level Agreements at the service, not just server level, covering Office Communications Online. 99.9% servie availability is offered.
Dedicated hosting in BlueFire datacentres.
Directory synchronization from your Microsoft Active Directory® providing single sign-on capability.
Dedicated servers and networks providing you with logical and physical security.
Service evolution that includes upgrades to new Office Communications Online release versions at no additional charge.
Service continuity management service that provides full instant messaging and presence capability in an alternate and geographically diverse data center within 24 hours.
Federation with Microsoft includes a dedicated trusted connection between the customer and Microsoft.

Optional Services

Federation to allow two or more disparate instant messaging and presence installations to interconnect and communicate with each other.
Public IM Connectivity (PIC) providing connectivity with users from the Microsoft Network (MSN), American Online (AOL), and Yahoo public instant messaging services.
Content archiving to capture and retain text instant message content for all users.
Web access to extend the reach of instant messaging and presence to a broader base of users. Web access delivers instant messaging and presence functionality requiring only a Web browser and Internet connectivity.

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Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.