Hosted Managed Security Gateway – Private WAN, Clean Internet, security

Managed Security Gateway - Clean & Secure WAN, Managed Firewall & Internet Services

It has often been said that the only way to ensure 100% security online is to cut your Internet connection.

Since that approach is hardly practical, the more realistic practice has been to secure your Internet gateway with a variety of purpose-built applications which enforce a series of checks and controls. These controls both manage your employees’ access to the outside world, and more importantly manage the outside world’s access to your employees.

Despite their crucial role in today’s infrastructure, most security systems can be tricky to configure, require constant attention and frequent updating. As a result, many companies install security software they think will keep doing the trick well into the future, never realising that those tools may leave them vulnerable to attackers that show remarkable tenacity exploiting software vulnerabilities.

Why not let BlueFire worry about all that? After all, we’ve spent millions building a world-class enterprise infrastructure – and we’ve invested heavily in modern security solutions to protect that investment. Thanks to our Managed Security Gateway (MSG) service, all of our customers benefit from that same investment, getting a clean and safe Internet feed for their business.

Using combinations of industry-leading security solutions from Cisco, Check Point and Allot networks, these core network security capabilities including managed multiple firewalls, intrusion prevention and quality of service systems, inspects every packet of information entering or leaving the datacentre. This is complimented by a full suite of content security services including virus scanning, spam detection, web content filtering, anti-spyware checking, FTP content inspection, URL filtering, worm protection and filtering of applications such as peer-to-peer services, instant messaging and remote control. Remote access is supported via multiple secure options of Cisco VPN and SSL Access with RSA Dual Factor Authentication to provide travelling workers with totally secure access to your network resources.

These tools are available to any company, but MSG combines them with expertise that isn’t. Our team of specially trained security professionals, working to the guidelines of the Banking Grade Security qualification for Information Security, monitor and manage our security infrastructure 24/7 and provide technical support, monitoring, reporting, and access to breaking security news.

Providing tight Internet security isn’t easy, but we know how. By letting our experts take care of the hard part, you can rest easy that your corporate data and applications, hosted and run as part of BlueFire’s comprehensive managed services portfolio, are totally protected with a multi-layered, scalable security gateway. It’s the next best thing to cutting the cord – but a lot more useful.

Highly Available Internet and WAN Services

Redundancy ensures availability of links between BlueFire customers’ branch offices
Fully redundant network infrastructure and environmental systems ensure internal resiliency

Managed Intrusion prevention and Visibility

All inbound and outbound traffic is scanned for malicious content and surreptitious intrusion attempts in real time
Accredited policies, response plans and operational procedures ensure a swift and appropriate protective response to new threats
Customised reporting highlights each MSG customer’s security profile and exposure

Internet Peering

BlueFire’s Internet peering service enables free interchange of data between Internet service providers

Network Backbone

BlueFire operates a high-speed, switched Gigabit Ethernet network backbone that ensures optimal performance for all of our managed services

Quality of Service

BlueFire’s switched network infrastructure has been designed with full quality of service (QoS) capabilities
QoS enables prioritisation of time-critical traffic such as voice over IP, Citrix thin-client desktop sessions, and other business critical applications – ensuring the most important functions perform at their best

Change Control

Stringent internal configuration and change control procedures ensure any requests are properly authorised
Every change is assessed against potential risk to ensure nothing compromises client connectivity

Managed Firewalls

Full firewall configuration and monitoring
Multi-tiered firewall design allows segregation of networks with different security classifications

Content Filtering

Industry-leading content scanning identifies and isolates malicious and spam emails before they get a chance to congest your inbox or damage your systems
URL and Web site filtering blocks offensive and harmful content according to policies that are set and enforced at the managed gateway – and, therefore, can’t be circumvented by employees
Scanning happens at BlueFire’s data centre without the need for customer intervention; all they see is a safer, cleaner Internet experience without the hassles.

Physical Security

Our highly secure physical environment has multiple layers of access control to ensure that only authorised personnel can get anywhere near our systems – and your data
Highly granular access control is enforced across all of the digital assets in our environment, regardless of whether they’re accessed from inside our network or outside it

Monitoring and Reporting

Use of enterprise reporting tools such as Netflow provide trend analysis, Layer 7 packet screening and many other features to ensure communication services are managed as effectively as possible
Open and transparent reporting to customers ensures service level agreements (SLAs) are met

Highly Available Internet and WAN Services

Redundancy ensures availability of links between BlueFire customers’ branch offices
Fully redundant network infrastructure and environmental systems ensure internal resiliency

Managed Intrusion prevention and Visibility

All inbound and outbound traffic is scanned for malicious content and surreptitious intrusion attempts in real time
Accredited policies, response plans and operational procedures ensure a swift and appropriate protective response to new threats
Customised reporting highlights each MSG customer’s security profile and exposure

Internet Peering

BlueFire’s Internet peering service enables free interchange of data between Internet service providers

Network Backbone

BlueFire operates a high-speed, switched Gigabit Ethernet network backbone that ensures optimal performance for all of our managed services

Quality of Service

BlueFire’s switched network infrastructure has been designed with full quality of service (QoS) capabilities
QoS enables prioritisation of time-critical traffic such as voice over IP, Citrix thin-client desktop sessions, and other business critical applications – ensuring the most important functions perform at their best

Change Control

Stringent internal configuration and change control procedures ensure any requests are properly authorised
Every change is assessed against potential risk to ensure nothing compromises client connectivity

Managed Firewalls

Full firewall configuration and monitoring
Multi-tiered firewall design allows segregation of networks with different security classifications

Content Filtering

Industry-leading content scanning identifies and isolates malicious and spam emails before they get a chance to congest your inbox or damage your systems
URL and Web site filtering blocks offensive and harmful content according to policies that are set and enforced at the managed gateway – and, therefore, can’t be circumvented by employees
Scanning happens at BlueFire’s data centre without the need for customer intervention; all they see is a safer, cleaner Internet experience without the hassles.

Physical Security

Our highly secure physical environment has multiple layers of access control to ensure that only authorised personnel can get anywhere near our systems – and your data
Highly granular access control is enforced across all of the digital assets in our environment, regardless of whether they’re accessed from inside our network or outside it

Monitoring and Reporting

Use of enterprise reporting tools such as Netflow provide trend analysis, Layer 7 packet screening and many other features to ensure communication services are managed as effectively as possible
Open and transparent reporting to customers ensures service level agreements (SLAs) are met

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.