Hosted Exchange 2007/2010

Enterprise Email for Business

BlueFire delivers the entire infrastructure required to run Microsoft Exchange so you no longer need to worry about hardware, licenses, set-up, monitoring, or maintenance. Simply sign up and start enjoying Exchange email and SharePoint (WSS) services anytime, anywhere on your PC or mobile devices.

What's Included

BlueFire's Managed Exchange service comes with all the features you need for enterprise-strength email. Our easy-to-use Control Panel provides secure administration capabilities, allowing you to create mailboxes, set email aliases, mailbox size limits, forwarding and other e-mail features via an easy-to-use, web-based interface.

All Exchange licenses include shared folders, shared calendar, shared contacts, shared tasks, public folders, mobile device access (ActiveSync & Blackberry), Outlook 2007/2010, and Outlook Web Access (OWA).

Microsoft Outlook 2007/2010

Unlock the features of Microsoft Outlook™ including wireless access (optional add-on) to your smart phone, shared calendars, shared addresses and organizational your entire schedule.

Anti-virus and spam filtering

We provide mutiple anti-spam & email content security services from industry's leading providers of on-demand email security and compliance, FREE with every Managed Exchange account. The service protects your mailboxes from viruses, spam, phishing, fraud, and other attacks; encrypting messages to ensure confidentiality and privacy.

Free SharePoint

Receive a free SharePoint account with 50 MB of space included with any Managed Exchange account for all Exchange users.

Easy Management

Easy-to-use self manage Control Panel provides your administrator and your end users with an easy-to-use interface to effortlessly make important changes to your account.

All hardware and software support

BlueFire provides all the hardware, software and user licenses that you need for a full Exchange configuration.

BlueFire has the secure infrastructure and expertise to deliver Managed Exchange. We give you the efficiency and freedom of a mobile collaborative mail solution without the costs of administration and maintenance. The benefits of BlueFire hosted Exchange far outweigh the costs and that’s the advantage of outsourcing Exchange over managing in-house.

Business Class Messaging

Professional image with your own Internet domain name such as @mycompany.com
Utilising an existing domain name you already own
Search and purchase a new domain name directly from the BlueFire online shopping cart
Multiple domain names and email aliases/names all feeding your mailbox

Collaboration

Free copy of Microsoft Outlook (a $110 value each)
Share calendar, contacts, and tasks with co-workers
Unlimited contacts and distribution lists
Unlimited public folders

Mobility

Access email via Apple iPhone, BlackBerry, Windows Mobile , Nokia and other mobile devices
Access email from anywhere over the internet via Outlook (RPC over HTTP) or
Outlook Web Access (OWA) - View OWA demo
Instant email, calendar and contact synchronisation - regardless of the device used to access the service

Security

Securence Anti-Spam & Content Security technology to block connections from malicious IP addresses
Signature-based anti-virus scans with signature updates checked every 60 seconds
Anti-virus heuristics monitor current virus activity and help predict the likelihood of future attacks
Statistical analysis and evaluation of message components for level of threat
Attachments checked proactively to block or quarantine specific file types including compressed files

Self Management

Easy-to-use web-based Control Panel to easily manage and administer mailboxes, distribution lists, mobility, etc.
Reset passwords without calling the help desk
Make changes in minutes without involving IT

Lower Costs and Eliminate Risk

Low adoption and total costs on pay-as-you-go model
No hardware or software to buy
IT resources freed to focus on mission-critical projects

Additional Data Storage

Reduce the need to delete/clean up your mailbox by purchasing additional storage
More storage means you can keep your emails longer and search for old emails from months ago
Flexible shared disk space allowing some users to have more mailbox storage than others

Archiving and Compliance

Provided by Symantec Enterprise Vault
All compliance regulations covered, including SEC, FINRA, Sarbanes-Oxley, and FRCP.
Transparent access to your email archive, real-time indexing, and powerful search engine technology
Provides business continuity and disaster recovery
Tamperproof, dedicated back-up

BlueFire's provided the following options avialable in our exchange and productivity product lines.

Mobility - Blackberry, Windows Phones

With BlueFire, you are provided options regarding what mobile phone you would like. BlueFire supports all major mobiles including Blackberry (BES), Windows Mobile (AntiveSync) and Nokia Devices.

Company Disclaimers & Auto-Responses

BlueFire can provide optional company disclaimers on the bottom of every email and intelligent email routing rules for specific automated email responses and routing.

Hosted Office Communication Server OCS

Hosted OCS 2007 gives your business a secure instant messaging tool that seamlessly integrates with Outlook, saves conversations within Outlook and allows for PC-to-PC voice and video calling.

Migration Services

BlueFire offers full migration services in order to easily and seamlessly move your existing Exchange data to our servers.

Resource Mailboxes

Schedule shared resource mailboxes for meeting rooms and conference lines without tying up a full mailbox. Resource Mailboxes come at additional cost.

Fax to Email

Our Fax via Email service allows you to send and receive faxes directly from your PC, so you don’t have to deal with temperamental fax machines.

Email Multiple Datacentre Disaster Recovery

The ability to provide multiple datacentre disaster recovery services for email for high avialability beyond the one datacentre.

Consulting & Guidance

The ability to call on us for guidance and recommandations on solving specific IT problems for your organisations.

Storage above 4 GB space per user

In the event users progress over the 4GB limit, additonal storage is available at an additonal fee.

Enterprise Email Archiving Journalling

Leveraging Enterprise Vault with advanced auditing and compliance requirements.

BlueFire is the only major Exchange host to include hosted SharePoint free of charge. An essential add-on for Exchange 2007, Microsoft SharePoint from BlueFire gives your staff advanced document sharing and much more.

What you get

BlueFire provides every Enterprise Exchange account with free SharePoint access and 50 MB of disk space included.

By integrating with our hosted Exchange 2007, SharePoint 2007 gives your employees an instant, powerful company intranet. They can:

Store documents online. Everyone works off a single, centrally-stored version of all documents, which can be easily opened using a hyperlink.
'Check out' files. Lock documents while they are being edited, so nobody overwrites the work of others.
Run blogs and wikis. All your staff can stay in the loop.
Use single sign-on. Your staff can instantly log into SharePoint using the same usernames and passwords as their Exchange mailbox.

Mac users with hosted Exchange can have a rich experience similar to that of Outlook on Windows PCs. The Exchange clients for Mac OS X are Entourage 2004 and Entourage 2008. It is important to have the latest OS X and Entourage patches installed properly.

Entourage

Entourage provides email, a calendar, address book, task list, note list, and project manager. With Entourage 2004, Microsoft offers a Project Center, which allows the user to create and organise projects. Information may come from within Entourage or outside the program. Entourage supports retrieving email using POP, IMAP, and (for Microsoft Exchange servers) WebDAV.

Entourage 2008 features a new "My Day" utility, which assists in organizing one's day, and cites (in the welcome message) improvements to search speed, "to do" flags, improved junk mail and fishing (phishing) protection, as well as quick navigation via favourites and customisable toolbars.

Mission

Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.

Established

Market Leader in Managed Services in Asia Pacific Region
12 Years established experience
Stable Profitable Business with 90% of revenues contracted monthly fees.
Service Level Guarantees with Financial Penalties.

Industry Knowledge

BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.

Certifications

Microsoft Gold Partner
Citrix Gold Partner
Citrix Ready
VMware VSSP
Symantec xSP

Experts by any definition.

Highly Trained, Certified Infrastructure engineering experts – experts by any definition.

Ownership - BlueFire is owned by Dimension Data.

Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.

By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.

Dimension Data at a glance

Founded in 1983
2008 revenues of $4.5 billion
Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
Over 11,055 highly skilled employees
Established global footprint coupled with unrivalled experience in emerging markets
Strategic partnerships with leading technology vendors, including Cisco and Microsoft
Recognised industry leader with 56 industry awards in 2008

www.dimensiondata.com.au

Delegated Management, Tools & Control Panels.

BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.

Environmentals

Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
Raised floors and zone-4 certified for earthquakes.
Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
CRAC units in the electrical and UPS rooms.

Security

All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.

Data Center and Collocation

BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.

24x7 physical security with guards, cameras and biometric monitoring keeps.

BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).

ISO 27001 is a globally recognised standard governing security of information and network systems. Optus' accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.

Connectivity

National MPLS Network across Australia.
BlueFire Data centre's have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
Redundant Internet Services provided by Optus, Uecomm & Digital River.
Dark Fibre connects multiple datacenters & available across Australia.

Infrastructure

Compliant State of the art data centre.
Enterprise Class Hewlett Packard Blade Servers.
Nightly backup & Disaster Recovery Services.
Proactive monitoring of servers, devices and backup systems.
State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
Redundant high speed Storage Area Networks (SANs)
Hardware maintenance & Upgrades Included
Secure access controls to data centre: two factor authentication, biometric scanners.
24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
Backup power systems and built-in redundancy.
Minimal Latency and no single point of failure.
Adheres to Microsoft best practices for infrastructure deployments.
Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
Redundant and load-balanced servers increase reliability.