Overview Features How it works Why BlueFire
BLUEFIRE HOSTED BACKUP: Quick Data Protection, Backup & Restore On Demand
The hosted backup solutions provides enterprise class automated method of protecting your organisation’s critical business data, whether it’s simple file data or more complex database’s. All data is backed up securely on disk – available on demand with varying retention policies, single or multiple datacentre instances, on to tape backup options for conventional longer term retention of backups; to be distributed to secure vault facility nightly. Achieve data deduplication and enable fast, secure backup for your physical & virtual environments, remote offices, LAN/NAS servers, and desktop/laptop systems.
Data is the lifeblood of any business and with the sheer volume of information residing on company networks, managing backups is more complex than ever. Even smaller organisations, adhering to corporate governance guidelines, are backing up terabytes of information on a regular basis. What is backed up, and where and how the data is stored, are the critical factors that determine how quickly and effectively data can be recovered as required. In-house systems demand significant investment in backup infrastructure including expensive physical disk; complex tape libraries and software; and manpower and training to allow backups to be captured, stored, archived, and managed throughout the data lifecycle.
BlueFire's fully hosted service transforms the entire process into a secure, scheduled electronic event, ensuring data is safe and available. The Hosted Backup and Restore Service provides a highly secure, automated method of protecting critical business data. Why Would Clients Want Hosted Backup and Restore?
BlueFire Hosted Backup and Restore Service has a number of key benefits for clients:
- Next generation grid-based backup alters the fundamental economics of disk versus tape
- Transforms the entire backup process – into a secure, scheduled, electronic event
- Store daily backups as virtual full images (not incremental); enabling simple and immediate one-step recoveries & greatly improving backup windows.
- Lower Cost – only pay for Gigabytes of data you backup.
- High availability and reliability; data recoverability and server integrity verified daily
- Ideal for critical datacentre platforms, remote/branch offices and VMware or other virtualized environments
- Optimizes data de-duplication at the source before transfer across the network - reducing daily network bandwidth consumption by up to 500x
- Flexible deployment options: Internet Agent, Remote Agent, LAN attached within Datacentre or replicated to secondary Datacentre.
- BlueFire significantly reduces backup times.
- Supports the majority of operating systems and applications.
- Ability to maintain any number of full backup’s on specific sites if required for swift recovery.
- Eliminates capital expenditure on costly on-site back-up infrastructure and transforms the entire backup and recovery process into a secure, managed service with guaranteed recovery outcomes and manageable operating costs.
- Helps clients manage expenditure by only paying for the Gigabytes of data backed-up and data retention and other implementation and service level options they require.
- Allows clients to backup and recover all critical systems from a single interface, be they physical or virtual servers, desktops or laptops, with support for most operating systems and applications.
- Provides access to a dedicated Management Portal with advanced reporting capabilities.
- Includes on-demand access to detailed backup reports.
- Guaranteed service availability, with SLAs providing 24 x 7 Service Desk access.
- Optional off-site tape hosting, including transfer of backup tapes to an off-site secure location to ensure data availability in the event of a major site catastrophe.
- Optional integration of an on-site recovery appliance for accelerated restoration of large amounts of data.
- Includes WAN connectivity to our data centre (scales with the amount of data being backed-up).
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BlueFire Hosted Backup automatically backs up your data via the Private WAN Service or the Internet. It removes. Your data is stored on high-performance, resilient Dell infrastructure based at our secure facility. Before starting to transmit your data, our industry leading de-duplication technology compares your current data to the information we already hold. Only the specifi c data blocks that have changed are updated. This reduces the amount of information to be transmitted to the bare minimum, saving time and communication costs. BlueFire Hosted Backup makes it possible to recover multiple servers concurrently, which dramatically speeds up recovery timeframes for large server environments.
- Data profiling initial service included in each plan in order to assess the commerial criticality of your data you require to be backed up.
- Private MPLS Wan Service Interconnect included in each service.
- Sensible range of plans with appropriate backup retention, policies, and recoverability time windows.
- Global source-based deduplication - Reduce daily backup data up to 500x, backup times up to 10x, and total storage up to 50x.
- Centralized management Manage multi-site backup-control operations from a single location through an intuitive, Web-based interface.
- Fast, single-step recovery Recover data (whole backups, files, or directories) immediately, without restoring your last full and incremental backups.
- VMware Infrastructure backups Reduce resource utilization on highly consolidated host servers, and support guest and image-level backups.
- Direct Intergration - EMC NetWorker client integration Blend deduplication capabilities with traditional backup and recovery using a common management interface and backup window.
- Flexible deployment Choose between integrated software/hardware, software on certified industry-standard servers, and VMware virtual appliance solutions.
- Export of data to tape for long-term storage Use policy-driven process to export and restore Avamar deduplicated data to and from tape.
- Real Time Reporting
- Self Initiated restores via web interfaces.
- Restore Mulitple Servers concurrently.
- End to End Enterprise Class Backup Solution.
- Desktop/Laptop Enable automatic desktop/laptop backup with ability for end-users to restore their own data at anytime, from anywhere.
BlueFire Hosted Backup automatically backs up your data via the Private WAN Service or the Internet. It removes. Your data is stored on high-performance, resilient Dell infrastructure based at our secure facility. Before starting to transmit your data, our industry leading de-duplication technology compares your current data to the information we already hold. Only the specifi c data blocks that have changed are updated. This reduces the amount of information to be transmitted to the bare minimum, saving time and communication costs. BlueFire Hosted Backup makes it possible to recover multiple servers concurrently, which dramatically speeds up recovery timeframes for large server environments.
- Data profiling initial service included in each plan in order to assess the commerial criticality of your data you require to be backed up.
- Private MPLS Wan Service Interconnect included in each service.
- Sensible range of plans with appropriate backup retention, policies, and recoverability time windows.
- Global source-based deduplication - Reduce daily backup data up to 500x, backup times up to 10x, and total storage up to 50x.
- Centralized management Manage multi-site backup-control operations from a single location through an intuitive, Web-based interface.
- Fast, single-step recovery Recover data (whole backups, files, or directories) immediately, without restoring your last full and incremental backups.
- VMware Infrastructure backups Reduce resource utilization on highly consolidated host servers, and support guest and image-level backups.
- Direct Intergration - EMC NetWorker client integration Blend deduplication capabilities with traditional backup and recovery using a common management interface and backup window.
- Flexible deployment Choose between integrated software/hardware, software on certified industry-standard servers, and VMware virtual appliance solutions.
- Export of data to tape for long-term storage Use policy-driven process to export and restore Avamar deduplicated data to and from tape.
- Real Time Reporting
- Self Initiated restores via web interfaces.
- Restore Mulitple Servers concurrently.
- End to End Enterprise Class Backup Solution.
- Desktop/Laptop Enable automatic desktop/laptop backup with ability for end-users to restore their own data at anytime, from anywhere.
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Restore Interface
How BlueFire Backup works:
- Client is created on the BlueFire Management Portal.
- Selection of Backup Plan is Selected - Basic, Silver, Gold, Platnium - Each plan has its respective retention and backup policies attached to it.
- All major operating systems are supported - downloadable agents are avialable for download for self install. (assist install services can be provided)
- Once agents are deployed, the agents are detected by the BlueFire portal and can be associated with the specific plan selected.
- The system allows the client to have multiple plans and criteria of data with different backup policies.
- Data is deduplicated at the source and transmitted over BlueFire provided single private WAN Interconnect.
- Data is transferred off-site to a secure remote BlueFire Data Centre via a secure private network.
- Data is held on dedicated and resilient disk storage for rapid online restore when required.
- The above restore portal is made avilable to administrators for urgent restore capability.


Restore Interface
How BlueFire Backup works:
- Client is created on the BlueFire Management Portal.
- Selection of Backup Plan is Selected - Basic, Silver, Gold, Platnium - Each plan has its respective retention and backup policies attached to it.
- All major operating systems are supported - downloadable agents are avialable for download for self install. (assist install services can be provided)
- Once agents are deployed, the agents are detected by the BlueFire portal and can be associated with the specific plan selected.
- The system allows the client to have multiple plans and criteria of data with different backup policies.
- Data is deduplicated at the source and transmitted over BlueFire provided single private WAN Interconnect.
- Data is transferred off-site to a secure remote BlueFire Data Centre via a secure private network.
- Data is held on dedicated and resilient disk storage for rapid online restore when required.
- The above restore portal is made avilable to administrators for urgent restore capability.

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Mission
Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.
Established
- Market Leader in Managed Services in Asia Pacific Region
- 12 Years established experience
- Stable Profitable Business with 90% of revenues contracted monthly fees.
- Service Level Guarantees with Financial Penalties.
Industry Knowledge
BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.
Certifications
- Microsoft Gold Partner
- Citrix Gold Partner
- Citrix Ready
- VMware VSSP
- Symantec xSP
Experts by any definition.
Highly Trained, Certified Infrastructure engineering experts – experts by any definition.
Ownership - BlueFire is owned by Dimension Data.
Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.
By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.
Dimension Data at a glance
- Founded in 1983
- 2008 revenues of $4.5 billion
- Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
- A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
- Over 11,055 highly skilled employees
- Established global footprint coupled with unrivalled experience in emerging markets
- Strategic partnerships with leading technology vendors, including Cisco and Microsoft
- Recognised industry leader with 56 industry awards in 2008
www.dimensiondata.com.au
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Delegated Management, Tools & Control Panels.
BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.
Environmentals
- Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
- Raised floors and zone-4 certified for earthquakes.
- Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
- UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
- Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
- CRAC units in the electrical and UPS rooms.
Security
- All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
- Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
- BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.
Data Center and Collocation
BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.
24x7 physical security with guards, cameras and biometric monitoring keeps.
BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).
ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.
Connectivity
- National MPLS Network across Australia.
- BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
- Redundant Internet Services provided by Optus, Uecomm & Digital River.
- Dark Fibre connects multiple datacenters & available across Australia.
Infrastructure
- Compliant State of the art data centre.
- Enterprise Class Hewlett Packard Blade Servers.
- Nightly backup & Disaster Recovery Services.
- Proactive monitoring of servers, devices and backup systems.
- State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
- Redundant high speed Storage Area Networks (SANs)
- Hardware maintenance & Upgrades Included
- Secure access controls to data centre: two factor authentication, biometric scanners.
- 24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
- Backup power systems and built-in redundancy.
- Minimal Latency and no single point of failure.
- Adheres to Microsoft best practices for infrastructure deployments.
- Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
- Redundant and load-balanced servers increase reliability.
|
Mission
Deliver Enterprise IT Infrastructure as a Service to businesses delivering cost efficiencies, economies of scale, no single points of failure by leveraging best of breed systems with fixed costs with service level guarantees . The ability to leverage a little or alot based on your requirements in order to delivering a better and more cost effective IT environment than what they can do yourselves.
Established
- Market Leader in Managed Services in Asia Pacific Region
- 12 Years established experience
- Stable Profitable Business with 90% of revenues contracted monthly fees.
- Service Level Guarantees with Financial Penalties.
Industry Knowledge
BlueFire is marketing leading in the IT Infrastructure as a Service market place and has 12 years of experience in the delivery of these services.
Certifications
- Microsoft Gold Partner
- Citrix Gold Partner
- Citrix Ready
- VMware VSSP
- Symantec xSP
Experts by any definition.
Highly Trained, Certified Infrastructure engineering experts – experts by any definition.
Ownership - BlueFire is owned by Dimension Data.
Founded in 1983 at the inception of networked communications with a simple vision – to do great things - Dimension Data is a specialist IT services and solutions provider that helps clients plan, build, support and manage their IT infrastructures. Today we are positioned at the forefront of networking and communications in 47 countries around the world.
By continually building on our knowledge and expertise in IT infrastructure technologies, we have become a recognised global leader in the provision and management of specialist IT infrastructure solutions. We plan, build, support and manage IT infrastructure solutions that help over 6,000 clients achieve their business goals. Drawing on our experience in network integration, security, converged communications, data centres and storage, contact centre and Microsoft technologies, we deliver a full lifecycle of IT services.
Dimension Data at a glance
- Founded in 1983
- 2008 revenues of $4.5 billion
- Listed on the London Stock Exchange and the Johannesburg Securities Exchange Limited
- A client base that spans all industry sectors including financial services, telecommunications, healthcare, manufacturing, government and education
- Over 11,055 highly skilled employees
- Established global footprint coupled with unrivalled experience in emerging markets
- Strategic partnerships with leading technology vendors, including Cisco and Microsoft
- Recognised industry leader with 56 industry awards in 2008
www.dimensiondata.com.au
|
Delegated Management, Tools & Control Panels.
BlueFire provide delegated management tools to allow our clients to self manage, administrate and have visibility to the functioning performance of their infrastructure service.
Environmentals
- Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
- Raised floors and zone-4 certified for earthquakes.
- Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
- UPS modules and PDUs with static switches on front end and emergency redundant back-up diesel generators.
- Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
- CRAC units in the electrical and UPS rooms.
Security
- All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
- Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
- BlueFire has many customers who demand high security, including financial services clients, hedge funds, pharmaceutical companies, lawyers & accountants.
Data Center and Collocation
BlueFire is a leading IT infrastructure provider delivering highly scalable hosting solutions. Our state-of-the-art data center achieved ISO 27001, reflecting a consistent, reliable and secure operating environment to support customers worldwide.
24x7 physical security with guards, cameras and biometric monitoring keeps.
BlueFire Primary Datacentre – Optus Tier 1 Datacentre is certified under ISO27001 (Information Security Management Systems ISMS, certification for EXPAN™ Co-location services at its Ultimo Data Centre in Sydney).
ISO 27001 is a globally recognised standard governing security of information and network systems. Optus’ accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigorous controls to meet the information security needs of its corporate and government customers.
Connectivity
- National MPLS Network across Australia.
- BlueFire Data centre’s have 8 x Carrier Connections – Optus, Uecomm, Digital River, PIPE Networks, Pacnet, Powertel, AAPT, Soul & Telstra Services.
- Redundant Internet Services provided by Optus, Uecomm & Digital River.
- Dark Fibre connects multiple datacenters & available across Australia.
Infrastructure
- Compliant State of the art data centre.
- Enterprise Class Hewlett Packard Blade Servers.
- Nightly backup & Disaster Recovery Services.
- Proactive monitoring of servers, devices and backup systems.
- State of the art security, content security – anti-virus, spam & patches, intrusion prevention and layer 7 data analysis.
- Redundant high speed Storage Area Networks (SANs)
- Hardware maintenance & Upgrades Included
- Secure access controls to data centre: two factor authentication, biometric scanners.
- 24 x 7 x 365 Network Operation Centre (NOC) – Service Desk.
- Backup power systems and built-in redundancy.
- Minimal Latency and no single point of failure.
- Adheres to Microsoft best practices for infrastructure deployments.
- Active Passive cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
- Redundant and load-balanced servers increase reliability.
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CEO - Owner
Enterprise IT Infrastructure priced for SMBs
LEARN MORE... |
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IT Manager
Deliver better solution for our client with no compromise on technology.
LEARN MORE...
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User - Staff
Reliability – Access to your systems from wherever your staff is just so they can work when they need to.
LEARN MORE...
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 |
CEO - Owner
Enterprise IT Infrastructure priced for SMBs
LEARN MORE... |
 |
IT Manager
Deliver better solution for our client with no compromise on technology.
LEARN MORE...
|
 |
User - Staff
Reliability – Access to your systems from wherever your staff is just so they can work when they need to.
LEARN MORE...
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